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Dispatch and Delivery - UK

Standard Delivery

FREE – dispatched Monday to Friday within 24 hours following receipt of your order, by Royal Mail 2nd Class or 48 hr parcel service. Orders received on a Friday will be dispatched on Monday. Personalised items take a little bit longer: please allow up to 5 working days as we make these just for you.

1st Class

Order by 2.00pm for same day dispatch and delivery by Royal Mail 1st Class or 24hr parcel service. Personalised products are not eligible for first class mail or next day delivery as we make them just for you, but if you need something in a hurry, please contact us and we will do our best to help!

Next Day

Order by 2.00pm for same day dispatch and guaranteed next working day delivery to an address where delivery can be signed for before 5.00pm. This service is not available for personalised products or costumes. If you require personalised products quickly, please next day please contact us by phoning 0800 318192.

Dispatch and Delivery - Ireland

Standard Delivery

FREE – dispatched Monday to Friday within 24 hours following receipt of your order by either post or parcel service. Orders received on a Friday will be dispatched on Monday. Personalised items take a little bit longer: please allow up to 5 working days as we make these just for you.

 

Dispatch and Delivery - Europe

Standard Delivery

FREE – dispatched Monday to Friday within 24 hours following receipt of your order by either post or parcel service. Orders received on a Friday will be dispatched on Monday. Personalised items take a little bit longer: please allow up to 5 working days as we make these just for you.

If your order contains a particularly heavy or bulky item, we reserve the right to contact you before dispatch to request a payment to cover the additional postage cost, or to decline your order wholly or in part.

We use Royal Mail and Parcelforce international services. Delivery speed will be according to their scheduled services to your country. We expect that this will be 3-5 days from dispatch but this is not guaranteed.

Dispatch and Delivery - ROW

Standard Delivery

FREE – dispatched Monday to Friday within 24 hours following receipt of your order by either post or parcel service. Orders received on a Friday will be dispatched on Monday. Personalised items take a little bit longer: please allow up to 5 working days as we make these just for you.

If your order contains a particularly heavy or bulky item, we reserve the right to contact you before dispatch to request a payment to cover the additional postage cost, or to decline your order wholly or in part.

We use Royal Mail and Parcelforce international services. Delivery speed will be according to their scheduled services to your country. We expect that this will be 5-7 days from dispatch but this is not guaranteed.

Please note that your country may require payment of local customs duties and taxes before release of your parcel. You are fully responsible for payment of such duties, if any, and for any additional costs of local delivery.



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